Hudson, OH, August 6, 2019 – Leaf Home Solutions (“Leaf”) has today announced the appointment of Cam Jellison to VP of Call Center Operations, effective August 6, 2019. Jellison has worked for Leaf Home Solutions’ LeafFilter, the largest gutter protection solutions company in the world, for more than 10 years, most recently as corporate call center director. She has been a key figure in developing its customer call center capabilities, while helping drive its strong reputation for reliable client service and solutions.
Leaf Home Solutions is an industry leading direct-to-consumer business and the corporate parent of two patented solutions subsidiaries: LeafFilter and Leaf Home Safety Solutions. Leaf’s deep understanding of its growing customer base, highly trained field sales and service employees, and direct and honest customer service has led to over 388,000 satisfied customers and the expansion to 65 offices throughout the United States and Canada.
“We are excited to announce Cam Jellison as our new VP of Call Center Operations,” said CEO Jeff Beck. “Cam has been an integral part of the Leaf family from the start, and built our LeafFilter call center system into the powerhouse it is today. I am fully confident in Cam’s ability to scale her success to the rest of the organization, including our Leaf Home Safety Solutions customers.”
As VP of Call Center Operations, Jellison will be responsible for leading Leaf Home Solutions’ new call center, overseeing day-to-day operations, and providing key performance analytics and agent metrics to advance Leaf’s operations nation-wide. As a seasoned Leaf employee with over 10 years of experience in Leaf’s call center, Jellison is uniquely suited to maintain the strong, familial call center culture, as well as to mentor talent and management as Leaf continues to scale its businesses to reach more customers across North America.
“Over the last decade, I have greatly enjoyed building our LeafFilter call center customer service function from the ground up,” said Cam Jellison. “Now that we have developed a robust Leaf Home Safety Solutions business, I am honored to lead such a fantastic team as we extend our highest standard of customer service and support to the full Leaf Home Solutions family of businesses.”
As Leaf Home Solutions continues to rapidly expand, Jellison plans to use key customer insights to continue improving the client experience and order fulfillment process, and ensure the Company is equipped to deliver positive solutions, experiences and value to customers, every time.
About Leaf Home Solutions, LLC
Leaf Home Solutions is an industry leading direct-to-consumer business, providing patented and high-value solutions that enhance the safety of the homeowner, and preserve and enhance the value of the home. Our solutions, LeafFilter and Leaf Home Safety Solutions, increase the comfort and ease of living in your home, while decreasing the burden and risk of maintaining it. Leaf Home Solutions serves customers throughout the U.S. and Canada from 65 direct customer service delivery centers. Our deep understanding of our significant and growing customer base is underpinned by direct, personal engagement with our customers in their homes, and sophisticated, data-driven and multi-channel customer identification capabilities. Our highly trained field sales and service colleagues directly engage with our customers at their homes, resulting in industry leading, direct and honest customer service and satisfaction. For more information, please visit www.leafhomesolutions.com.